Privacy policy

RNC Solutions SRL, operator of driveXplore. CUI 48120320, J40/8485/2023, registered office at Ciprian Porumbescu 1, Sector 1, București.

To rent a car, you give us:

• First name and last name
• Phone number and email
• Identity details (ID card, CNP)
• Driving licence
• Card payment details (processed by a payment provider; we do not store your card details)
• Special requests and preferences (car type, options)

• To deliver the service to you (contract performance, Art. 6.1.b GDPR).
• To communicate with you about the booking, delays and return.
• To comply with legal obligations (tax, accounting, reports to authorities).

5 years for invoiced bookings (a requirement of the Romanian Fiscal Code). After 5 years, we anonymise personal data — we keep only the accounting record of the transaction.

• Right of access — to see what data we have about you.
• Right to rectification — to correct inaccurate data.
• Right to erasure — within the limits allowed by tax obligations.
• Right to restriction — to stop processing in certain cases.
• Right to object — to processing based on legitimate interest.
• Right to portability — to receive your data in a reusable format.

Send a written request to contact@drivexplore.ro. We reply within 30 days. If you are not satisfied with the answer, you have the right to complain to the Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (the National Supervisory Authority for Personal Data Processing), known as ANSPDCP.

Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal

• Bd G-ral Gheorghe Magheru 28-30, Sector 1, București, 010336
• Phone: +40 318 059 211
• Email: anspdcp@dataprotection.ro

For any question about your data, write to us at contact@drivexplore.ro or call +40 755 761 608.