PRIVACY POLICY ON THE PROTECTION OF PERSONAL DATA
As of May 25, 2018, the provisions of the European General Data Protection Regulation (GDPR) become applicable. These provide increased security and protection in relation to your personal data. Please give us your assistance and consent to be able to correctly implement these provisions.
As of May 25, 2018, in order to be able to provide you with our services, i.e. to be able to send you further offers on car rental services that may be of interest to you, as well as news, campaigns, invitations to various events, we need to obtain your express consent.
The European Union’s new law on personal data protection, GDPR (“General Data Protection Regulation”) entered into force on May 25, 2016, but will start to take effect on May 25, 2018. This law represents the biggest change in the field of personal data protection in the last 20 years and has objectives that go far beyond simply protecting privacy.
The protection of your personal data is important to us, therefore we pay particular attention to protecting the privacy of visitors who access the https://drivexplore.ro website , as well as those whose personal data has been provided to us by a third party, or to which we have had access from another source, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as “GDPR”).
Please pay particular attention to reading the following Policy (the “GDPR Policy”) in order to understand how your information (“Personal Data”) will be handled.
The GDPR policy explains the practices of RNC SOLUTIONS SRL (referred to as driveXplore), regarding the application of the GDPR provisions, as well as the rights you have regarding the way your information is processed by our company.
The processing of personal data by driveXplore will always be carried out in accordance with the GDPR and the regulations on personal data protection
Through the GDPR Policy, driveXplore wishes to inform data subjects about the nature of the personal data we collect and process, as well as the purposes of the processing. In addition, data subjects are also informed through the GDPR Policy about their rights.
Personal data shall mean any information relating to an identified or identifiable natural person, and an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.
This Policy relates to the personal data of our customers, business partners, other persons who come into contact with us or who visit our locations, employees or persons in the process of being hired, collaborators, etc. and applies to personal data collected via: e-mail, direct to reception, various forms, CVs, video recordings, website, social media. For the purpose of carrying out its business, driveXplore, may collect, process and store certain personal data required by law, for the conclusion of a contract or for legitimate interest. This data may be, but is not limited to: name, surname, nationality, address, telephone, e-mail address, moving images, etc.
The Privacy Policy describes:
Why we collect and how we use your personal data;
How we collect personal data;
Basis of processing for the above purpose;
The categories of personal data we collect and process;
Storage period for processing;
Your rights and how to exercise them;
To whom can we send this data.
We would also like to let you know what measures we take to ensure the security of your personal data and how you can contact us in matters relating to privacy and the protection of your personal data.
WHO ARE WE?
We are RNC SOLUTIONS SRL and we act as owner and operator of driveXplore.
WHY WE COLLECT AND HOW WE USE YOUR PERSONAL DATA
Our company collects data in the following cases:
If you are a customer or potential customer of driveXplore:
We are obliged to handle in a secure manner and only for the specified purposes the personal data you provide to us about yourself.
1.1.
To provide you with our services
We ask for your data to provide you with our services:
To enable you to rent cars, access operational leasing services, and for the wholesale and retail sale of used vehicles. The basis for processing this data is the performance of a contract.
To reserve a car for you. In this case, the processing of personal data is based on a legal obligation.
1.2.
To communicate with you
It is important for us to be able to communicate with you for various purposes, such as understanding your opinions about our services, handling your complaints, or providing you with personalized and timely services in electronic format.
1.3.
Legal obligation
In certain situations, we may request personal data from you due to a legal obligation imposed by applicable law.
The categories of data processed in our relationship with you include your name, phone number, fax, address/domicile, identity card, driver’s license, email address, and other personal data that you may directly provide to us.
If you are an employee or another type of collaborator:
2.1.
To enter into contractual relations with us (e.g., Individual Employment Contract)
We request data required by law to conclude employment contracts with us, under a legal obligation: name, surname, domicile, date and place of birth, identity card details, educational qualifications, criminal record (if applicable).
2.2.
To communicate with you
In order to communicate with you promptly, we may request your phone number and email address.
3.1.
To stay in touch with you
We use your personal data to maintain direct contact and to uphold the contractual relationship with you.
We collect this data for the purpose of concluding commercial contracts.
3.2.
Communication with you
We use your contact details to communicate with you regarding any relevant matters pertaining to our contractual relationship.
3.3.
Legal obligation
In certain situations we may request some personal data from you under a legal obligation imposed by applicable law.
If you are a user of our website https://drivexplore.ro.
The categories of data processed in this context are your name and surname, email address, telephone number, identification data on your copy of your identity card, including your CNP, credit card data (card type, credit card number, cardholder name, expiration date and security code), driving license, including pick-up and surrender date, special requests, remarks about your service preferences (including preference for the type of car, facilities or any other services used).
Transfer of personal data to third parties
Although, as a general rule, we do not disclose your personal data to third parties, we may:
– whether there is a legal obligation to transmit the relevant personal data to public authorities.
Processing time
We intend to keep your personal data for as short a time as possible, as long as it is the minimum necessary for the smooth running of our business, for the documents signed when you hand over your car for rental (framework/reservation contract – in duplicate). The data collected in the reservation/invoicing program is stored for a period of 24 months. For data collected online via the website https://drivexplore.ro, they are redirected to the e-mail address [email protected] and are stored for a period of 24 months.
However, there may be situations where current legislation requires certain data sets to be kept for longer periods of time.
Your rights
As a personal data subject, the GDPR gives you a number of rights, including:
right of access – allows you to obtain confirmation as to whether your personal data is being processed by us and, if so, the relevant details of such processing activities;
right of rectification – allows you to rectify your personal data if it is incorrect;
the right to erasure – allows you to obtain erasure of your personal data in certain cases, such as: if the data is no longer necessary in relation to the purposes for which it was collected; if the processing was based on your consent and you have withdrawn your consent, or your consent has lapsed or if there is no longer a legal basis for processing your personal data; a court or regulatory authority has decided that your personal data concerned must be erased;
if it is established that your personal data has been processed unlawfully; the right to restriction – allows you to have your personal data restricted in certain cases, for example, where you contest the accuracy of your personal data, for a period of time that allows us to verify the accuracy of your personal data;
the right to object – allows you to object to the further processing of your personal data, under the conditions and within the limits established by law;
the right to data portability – allows you to receive the personal data you have provided to us, in a structured, commonly used and readable format, or to transmit this data to another data controller.
You may exercise the aforementioned rights and learn more about such rights by submitting a written request to us, in our capacity as data controller, to RNC SOLUTIONS SRL at [email protected].
You also have the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing, in its capacity as an autonomous central public authority with general competence in the field of personal data protection.
CONTACT FORM PROCESSING AND DATA SHARING
DriveXplore will use the information you provide in the appropriate contact section on the website solely for the purpose of processing your request.
By providing any personal data through the https://drivexplore.ro website , you understand and agree that your data will be processed in accordance with the GDPR Policy.
Please be aware that in order to process your requests submitted in the contact section of the website, we may, under certain circumstances, be required to disclose your data to partners with whom driveXplore works and/or other third party service providers of driveXplore.
However, driveXplore has adopted appropriate technical and organizational measures to ensure the security of the data transfer as well as the GDPR-compliant processing of your data by the aforementioned entities.
DriveXplore undertakes not to process the personal data provided for any purpose other than that for which it was transmitted, except in situations where there is your express consent to use it for other purposes.
DriveXplore may also have access to other personal data through your establishment of driveXplore. by establishing a link with driveXplore, by processing data communicated as a result of telephone conversations, e-mail conversations, coming to our premises to obtain information, etc.
By contacting driveXplore in any of the ways stipulated above or any other method that involves mediated or non-mediated communication between you. and driveXplore, you understand and agree that your data will be processed in accordance with the provisions of the GDPR Policy.
In carrying out the activity on other third-party channels or other rental platforms where we are present, our company is not responsible for and does not manipulate your personal data until we receive them from the platform concerned. After their receipt, your data will be subject to the same measures as mentioned above.
AUTOMATIC PROCESSING OF COOKIE DATA
Our website uses cookie identifiers. Your continued browsing implies your acceptance!
This website uses its own cookies as well as cookies added by third parties in order to provide visitors with a much better browsing experience and services tailored to their needs and interests.
EXEMPTION FROM LIABILITY
The https://drivexplore.ro website may contain links to other websites and/or other web pages that are not owned by driveXplore. DriveXplore assumes no responsibility for the content of these sites and therefore cannot be held responsible for the content, advertising, goods, services, software, information or other materials available on or through these sites. DriveXplore shall not be liable for the loss of personal data, any negative effects on visitors’ personal data or any other moral and/or pecuniary damages caused by access to those sites.
UPDATING THE PERSONAL DATA PROTECTION AND PROCESSING POLICY
Please note that this Policy may be subject to periodic changes in content by updating https://drivexplore.ro.
Please do not continue to use https://drivexplore.ro if you do not agree to such changes. We also recommend that you check this page for any updates.
The GDPR Policy Terms shall be interpreted in accordance with applicable law.
CONTACT
If you have any questions or concerns about how we process and use your personal data, or if you wish to exercise any of your rights, please contact us using the contact details on the website.
Your right to file a complaint can be exercised by sending it to: ANSPDCP at the contact data: Bd G-ral Gheorghe Magheru 28-30, sector 1, Bucuresti, postal code 010336, telephone +40.318.059.211 e-mail:[email protected] e-mail:[email protected].
