Terms and conditions

• Delivery of the car on the agreed date, at the agreed time and place, clean and with a full tank.
• 24/7 roadside assistance throughout the rental.
• Replacement of the car within a maximum of 24 hours in case of a major fault.
• Proportional refund within 14 days if replacement is not possible.

• Valid driving licence and identity document, both original.
• Only drivers listed in the contract may drive the car (15€ for each additional driver, first one free).
• No off-road use. No rideshare or taxi use.
• Return the car in the condition you received it, clean and with a full tank.

The car arrives clean, inside and out, with a full tank. Return is under the same conditions.

• Late return: 3€ per hour.
• Return outside working hours: 10€.
• Missing fuel: 20€ refuelling fee plus the cost of fuel.
• Damaged wheel or tyre: 50€ service fee plus the cost of repair.

The total rental cost is paid in advance, by card or cash. Rates exclude fuel and traffic fines. To confirm the booking, we ask for a 20% advance.

For early returns, you receive the difference as a voucher (valid for 12 months) or cash.

The deposit is a flat 50€. We do not block large amounts on your card. Full insurance is included in the price; SCDW (extra protection) is optional.

For an extension, tell us at least 24 hours in advance and pay for the new period. The contract ends automatically at expiry. Early termination: return the car within 12 hours of the decision.

Report damage immediately. For damage caused by an unknown third party, police authorisation is required. Procedures differ depending on liability — we guide you through it.

We try to resolve issues amicably first. If that is not possible, the competent courts are those in București.